Please note that orders placed through this webstore are shipped from Nottingham, England.

Order Preparation

Once you've placed your order, it normal takes 3-5 working days to prepare, pack and leave us. 

However at extremely busy times it can take up to 10 days for orders to leave.

Shipping

Orders are tracked using Royal Mail a service, so you will also receive an email from them with details. Note that we share your email address with Royal Mail so they can send you tracking updates.

Parcels sent within the UK, usually take 2-10 days from shipping to arrival at your door. Shipping to Europe usually takes between 5-15 days with this method. Shipping to the US usually takes 5-15 days. 

Orders to Rest of the World customers may take up to 28 working days. In rare cases we are unable to use a tracked service if there is none available through Royal Mail to your location.

Tax, IOSS and Import Charges

Please note that VAT is included for orders shipped to the UK.

For EU orders, VAT is applied if the value is up to €150 using the IOSS system. Orders over that amount will not be charged VAT and you should expect to pay tax and import fees at the border.

For countries outside the UK and EU, VAT is not charged and will be removed at checkout once the webstore knows your location.

Any additional tax or customs charges that apply when shipping outside of the UK are not covered by Grey For Now Games.